Mindjet Upgrade Protection Plan
The Mindjet Upgrade Protection Plan (UPP) is an annual subscription that protects your investment in MindManager* by ensuring access to new feature releases and to telephone support. Benefits include:
- Guaranteed Access to New Features:
Customers covered by the Upgrade Protection Plan will receive all new feature releases, including major upgrades, for the software you purchased i.e. MindManager for Windows or MindManager for Mac — during the UPP subscription.
- Service and Support:
Telephone helpdesk support is available during normal business hours to customers under the Upgrade Protection Plan. UPP also ensures priority queuing for cases submitted online.
- Cost Savings:
The cost of an annual Upgrade Protection Plan is roughly equal to 20% of the standard license price for MindManager. Historically, the upgrade price for a new major release of MindManager has been roughly 50% of the license standard license price.
Click to view the full Mindjet Upgrade Protection Plan terms and conditions.
Please note that Upgrade Protection Plan subscriptions purchased using a credit card will be automatically renewed at the annual subscription price. Please refer to the MindManager online shop for pricing in your currency.
If you have purchased Upgrade Protection, please see telephone support hours and phone numbers below.
Support Hours and Phone Numbers:
Americas (English language): 7:00am-5:00pm Pacific time (GMT -8)
+1-415-229-4200 (extension 2)
Europe: 9:00am-6:00pm CET
UK (English): +44 (0) 845 355 5501
France (French): +33 (0) 821 230 136 (From within France only)
Germany (German): +49 (0) 6023 9645 10
Europe, Middle East, Africa (German): +49 (0) 6023 9645 10
Europe, Middle East, Africa (English): +44 (0) 845 355 5501
Europe, Middle East, Africa (French): +49 (0) 180 3000 974
Asia Pacific: 9:00am-5:00pm GMT+10. +61-2-9994-8076
*Note: The Upgrade Protection Plan is available to MindManager for Windows or MindManager for Mac. If you are a MindManager Enterprise customer, please talk to your account manager or reseller partner to learn more about the Mindjet Software Assurance and Support plan (MSA) for MindManager Enterprise.