MindManager Upgrade Protection Plan

The MindManager Upgrade Protection Plan (UPP) is an annual subscription that protects your investment in MindManager* by ensuring access to new perpetual version feature releases and to telephone support. Benefits include:

  • Access to New Features:
    Customers covered by the Upgrade Protection Plan will receive upgrades to the latest perpetual versions of MindManager Windows or MindManager Mac, as outlined in the terms & conditions, during the UPP subscription period.
  • Service and Support:
    Telephone helpdesk support is available during normal business hours to customers under the Upgrade Protection Plan. UPP also ensures priority queuing for cases submitted online.

Click to view the full MindManager Upgrade Protection Plan terms and conditions.

Please note that Upgrade Protection Plan subscriptions purchased using a credit card will be automatically renewed at the annual subscription price. Please refer to the MindManager online shop for pricing in your currency.

If you have purchased Upgrade Protection, please see telephone support hours and phone numbers below.

Support Hours and Phone Numbers:
Americas (English language): 7:00am-5:00pm Pacific time (GMT -8)
+1-415-229-4200 (extension 2)

Europe: 9:00am-6:00pm CET
UK (English): +44 (0) 845 355 5501
France (French): +33 (0) 821 230 136 (From within France only)
Germany (German): +49 (0) 6023 9645 10
Europe, Middle East, Africa (German): +49 (0) 6023 9645 10
Europe, Middle East, Africa (English): +44 (0) 845 355 5501
Europe, Middle East, Africa (French): +49 (0) 180 3000 974

Asia Pacific: 9:00am-5:00pm GMT+10. +61-2-9994-8076

*Note: The Upgrade Protection Plan is available to MindManager for Windows or MindManager for Mac. If you are a MindManager Enterprise customer, please talk to your account manager or reseller partner to learn more about the MindManager Software Assurance and Support plan (MSA) for MindManager Enterprise.

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